Hosted Document Review

Secure | Accessible | Scalable

A trusted partner for hosting document review platforms

Since 2005, Parcels has been a trusted partner for hosting document review platforms for law firms involved in complex commercial and corporate litigations.  Firms can host cases of any size with no long term commitment and can choose from Eclipse, Relativity and Concordance document review platforms. Our hosted document review solutions are designed to support evolving case demands without long-term infrastructure risk, and provisioned to ensure performance, security, and flexibility throughout the lifecycle of each matter.

  • SSAE-16 Audited facility with Safe Harbor certification  – TierPoint
  • Enterprise Class Scalable Solutions
  • Platform Independence – Eclipse, Relativity or Concordance
  • Project Management Professionals to assist at every phase

These features ensure hosted document review environments meet enterprise-grade legal and compliance standards.

Security – Our top priority

Data protection and regulatory compliance are foundational to every hosted document review engagement.

To protect your critical data, Parcels has located our resources at TierPoint Philadelphia, a world-class leader in data centers. Located in South Philadelphia’s Navy Yard, the TierPoint data center is an industry leader in meeting the security, power and cooling needs of its clients. Staffed by senior data technicians and monitored 24/7/365, you can trust your data to TierPoint’s highest levels of security, reliability and performance.  TierPoint is an SSAE-16 SOC audited facility, and with Safe Harbor certification built to SEC standards, solves challenges presented by Sarbanes Oxley, HIPAA, SOX and other requirements. TierPoint has developed, documented and implemented policies and procedures to remain in compliance within the ISO 27001 framework.  We routinely evaluate our policies and procedures to ensure that we are doing everything possible to protect your data.This infrastructure allows law firms to confidently host document review platforms while meeting strict security and compliance obligations.

Accessibility – Connect from anywhere

Easily collaborate with in-house counsel, co-counsel, contract attorneys, clients and other professionals without opening up your network to outsiders.  Taking advantage of our cutting edge technology, users simply need an internet connection to quickly, efficiently and securely begin reviewing documents.  You can even create a shared production review database to split the costs with co-plaintiffs or co-defendants.

Scalability – Any size, any day!

Utilize cutting edge technology on every case and have the ability to scale to thousands of users, millions of documents and terabytes of data without impacting application performance.  We’ll have you up and reviewing the day you provide us data.  Tackle one case, take on cases from other firms or represent institutional clients all with the confidence that your infrastructure is sound, your client’s data is secure and that you’ll have Parcels supporting you the whole way.

Want to know more? Give us a call to learn how we can solve your application hosting needs.

Hosted Document Review

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FAQs

How Do I Know Which Review Platform is Right for My Case?

Different matters benefit from different tools:

1. RelativityONE is ideal for complex, multi-party litigation that requires advanced analytics, audit trails, and large-scale review.
2. Eclipse offers flexible workflows and cost-efficient hosting for mid-size matters.
3. Concordance remains a reliable choice for firms with established legacy workflows.
4. DISCO provides an intuitive interface and fast search performance that appeals to reviewers who want speed without a steep learning curve.
5. Everlaw excels in collaboration and story-building features, which can help trial teams organize themes and timelines as review progresses.
6. Reveal offers powerful AI-driven analytics and visualization tools, making it ideal for matters where early insights, clustering, and pattern detection are critical.

Parcels’ project managers help you choose the right platform based on case size, budget, expected document formats, and your preferred review style, instead of forcing you into a single system.

What Happens if my Data Volumes Suddenly Spike During Discovery?

Unexpected data increases are common, especially with modern data sources like Teams, Slack, mobile devices, and OneDrive. Parcels’ hosting environment is built to absorb rapid spikes without slowing teams down. Whether an investigation suddenly expands or opposing counsel produces terabytes mid-case, the infrastructure automatically scales without requiring additional hardware or downtime. This flexibility is especially valuable for fast-paced Delaware matters.

Can AI-Powered Document Review be Used Safely and Defensibly?

Yes, when handled correctly. Courts across the country, including Delaware’s Court of Chancery, increasingly accept Technology-Assisted Review (TAR) and AI-powered workflows, provided teams validate the results and document their methodology. Many attorneys still worry about defensibility or judicial pushback, but rulings and guidance continue to confirm that AI is appropriate when managed by experienced practitioners. Parcels pairs AI tools with expert oversight, ensuring your review remains efficient and defensible.

How Does Parcels Handle Unconventional or Hard-to-Access Data Sources?

Traditional document review isn’t built for the pace of modern communication tools. Parcels’ digital forensics team specializes in harvesting data from emerging or overlooked sources — messaging apps, collaboration tools, system logs, mobile devices, cloud repositories, and more. Data is normalized and processed into formats that attorneys can actually review, reducing the risk of missing critical evidence simply because it lives in an unfamiliar system.

What Makes Parcels Different from DIY Review Platforms or Low-Cost Hosting Providers?

DIY tools often offer low entry costs but leave firms vulnerable when issues arise. From unexpected processing errors to defensibility problems, Parcels provides hands-on project management, in-house forensics capabilities, and workflows refined through decades of Delaware litigation. Since we are privately owned rather than venture-backed, our teams can make quick decisions, customize workflows, and resolve issues rapidly. For high-stakes matters, speed and expertise routinely outweigh lower-cost, self-service platforms.

Can I Collaborate Securely with Co-Counsel or Outside Reviewers Without Exposing my Firm’s Network?

Yes. Hosted review environments allow you to invite co-counsel, contract attorneys, or experts without granting them access to your internal systems. Everyone works within the same secure hosted environment, with permissions and audit trails controlling what each user can see and do. This setup is handy for joint defense groups, multi-plaintiff coordination, or institutional clients who need shared visibility.

What Support Does Parcels Provide During Accelerated or Emergency Timelines?

Delaware’s fast-moving courts often require rapid turnarounds, sometimes within hours. Parcels has built review workflows specifically for these situations, from immediate platform setup to around-the-clock project management. In many cases, teams begin reviewing the same day data arrives. That responsiveness is one reason national law firms rely on Parcels when litigating in Delaware.

Ready to Streamline Your Hosted Document Review?

Contact Parcels today to see how our secure platforms, analytics tools, and expert support teams can help you manage your next review with confidence.